Enel Green Power – Plant Operation Management

The development of a digital platform for managing wind, photovoltaic, hydrogen and BESS plants around the world. Use of Miro and Adobe XD. Active involvement in implementing the Agile (Scrum) methodology and conducting user interviews. The focus is on improving the user interface and workflows to ensure the product is user-friendly.

Industry

Enel Green Power

Services

UI/UX Design

Tools

Adobe XD

Scope

My responsibilities included UI/UX design, and I worked closely with Product Owners, Scrum Masters, Business Analysts, developers, designers, and testers. The project was managed using the agile/scrum methodology, which allowed for rapid iterations and continuous adaptations in response to emerging user needs, ensuring consistent delivery of value.

1. Issue & Goals

Users were unable to access a centralised tool for efficient facility management, which resulted in the adoption of disorganised methods such as phone calls, WhatsApp and Excel spreadsheets. Through interviews and in-depth research, we identified a need for a product that would improve internal communication, facilitate rapid response times and optimise workflow management.

2. Proposal

Our vision was to develop a platform that would centralise plant management, improving both communication and operational efficiency. We outlined the customer journey to illustrate in detail the path taken by users, from the detection of an anomaly to the intervention, ensuring a clear and efficient management process.

3. Design & Development

We were responsible for the design of the information architecture and the development of wireframes with main sections using Adobe XD. The creation of various low-fidelity prototypes and subsequent testing of their usability, navigation and content clarity was achieved through co-design sessions. Feedback from users was also gathered. During the development phase, we provided detailed specifications and continuous feedback to support the team, ensuring that the design was implemented correctly and met user needs.

4. Go live and Testing

The POM platform has been successfully launched in Italy, Greece, Spain and America, and has received positive feedback from users. The system has been shown to have a significant impact on the efficiency of plant monitoring and management processes. Key benefits include reduced emergency response times and enhanced internal communication. This project demonstrated how user-centred design can transform operational management in a complex technological environment.